Amenities and Services

We are offering an option for students to apply to bring their own, free-standing, floor air conditioning unit to their rooms!

Ames Suites, May Hall and South Fork Suites are equipped with air conditioning. Students living in buildings without air conditioning can apply to bring their own in the residence halls. Please use this link to apply here.

A limited number of applications per building will be approved. Applications will be reviewed and considered in order of submission on a first-come, first-served basis. Further details will be communicated to those with accepted applications. Should you be accepted, a $100 utility and administrative fee will be charged to your student account per academic year. 

Students with medical conditions may request an air conditioner from the university via the housing accommodations process. Please visit the Disability Resource Center website for more information. These units will be provided by Residence Life staff and remain in the window for the duration of the academic year.

Storage: 

• Bikes are welcomed on campus, however, they aren't allowed to be stored inside the residence halls. Bike racks are located on each side of campus, adjacent to the residence halls.
• A limited number of enclosed bike lockers are available for rent near the residence halls on a first-come, first-served basis. Fill out the Bike Locker Rental Agreement Form to reserve a bike locker. The cost is $60 per academic year and $25 for the summer.

Location: 

• West side lockers: Johnson, Hathorn, May, Prucha, Stratton
• East side lockers: Ames, Crabtree, Grimm, McMillan, Parker, South Fork Suites
• Location Maps

Locker Dimensions:

• Lockers are 45.25 inches tall and are divided in half diagonally.

Bike Maintenance:

• Falcon Outdoor Adventures operates a full-service bicycle repair shop through their Rental Center. 

Missing or stolen bike?

• If your bicycle is stolen or missing from campus, contact University Police at 715-425-3133.

All residence halls are Wi-Fi enabled. Learn more about the campus technology through the Division of Technology Services. The Division of Technology Services (DoTS), located in 160 Davee Library, provides technology support to all students, faculty, staff and residents at UWRF

Technology assistance should be directed to DoTS at dots@uwrf.edu or 715-425- 3687 or by visiting the DoTS website. Students may update and maintain their password in Password Self-Service.

Before moving in, residents are encouraged to review the following resources related to technology on campus:

• Connecting to the WiFi
• Download Office 365
• Printing

What kinds of technology do residents bring to campus?

• Some students choose to bring a computer, mouse, television, USB cables, tablets, cell phones and headphones to campus. Students can also use free computer labs throughout campus.

What should students refrain from doing regarding technology?

• Students aren't able to connect to the Ethernet ports in their residence hall room.
• Students aren't able to use their own wireless router in the residence halls. This creates connectivity issues for others living in the hall.
• Students may have wireless personal printers but must disable the wireless service and connect a USB printer cable for printing. DoTS has USB printer cables available. Students can also print on campus by accessing the Web Print portal.

On-campus residents enrolled in a meal plan who are unable to go to dining locations on campus due to illness should contact Dining Services for support. Please see the FAQ section for detailed information on requesting food while ill/quarantined.

Laundry facilities are located in each hall in either the basement or individual communities, depending on the building. Laundry machines are free to residents. Each resident must provide their own detergent and dryer sheets. It is recommended that you use detergent pods, as they work best in our high efficiency machines. With the Laundry View app, you can also determine when a machine is available and/or when their laundry is done. If a machine isn't working, call the phone number on the machine for repair.

Please review these resources prior to using the machines:

Laundry 101
Laundry Tips-N-Tricks
Detergent 101
Machine Overload

If you believe that you have lost any items, you can check with their Area Coordinator the University Center Information Desk or University Police to see if the item has been turned into the campus lost and found.

Mail: Learn more about mail processing, procedures and hours of availability at the Hathorn Mail Center webpage. 

Mail Center Assistants: Learn more about student staff and apply at the Mail Center Assistant webpage.

Ames Suites

• Hot water radiation heat.
• Chilled water cooling.
• Forced air coil unit.
• Temperatures are controlled by the thermostat in each bedroom.
• The blower fan operates whenever there is a demand for heat or cooling and the outside air temperature shows a need for it.
• The fan will turn off when the room temperature setting is reached.
• The maximum heat setting is 70 degrees. You may set it lower than that.
• The lowest cooling setting is 71 degrees. You may set it higher than that.
• The fan will not operate between 70 and 74 degrees and will also turn on automatically to keep the pipes from freezing.
• Please keep all items at least 12 inches from your heater to allow air flow.

 
Crabtree and Parker Hall

• Hot water radiation heat.
• The water temperature is set by outside air temperature.
• The natural convection airflow through the heater in your room is controlled by a manual damper.
• By turning the knob on the front of the heater you either open or close a damper (door) inside the louvers.
• If the damper is open, cool air from the floor will rise through the heating coil and come out the louvers.
• If the damper is closed or the heater bottom is blocked, no heat will come out.
• Use a flashlight to look in through the louvers to see if the damper is open or closed.
• Control rooms for Crabtree and Parker Hall are 401, 404, 410, 413, 423, 429, 432.

 
Grimm and McMillan Hall

• Hot water radiation heat.
• The water temperature is set by outside air temperature.
• The natural convection airflow through the heater in your room is controlled by a manual damper.
• By turning the knob on the front of the heater you either open or close a damper (door) sitting on top of the heating coil.
• When the damper is up (open), cool air from the floor will rise through the heating coil and come out the louvers.
• When the damper is down (closed) or the heater bottom or top louver is blocked, no heat will come out.
• Use a flashlight to look down through the louvers to see if the damper is opened or closed.
• Control rooms for Grimm and McMillan Hall are 401, 405, 409, 413, 424, 428, 432, 436

 
May Hall

• Hot water radiation heat.
• Chilled water cooling.
• Forced air coil unit.
• Temperatures are controlled by the thermostat in each bedroom.
• The unit operates whenever there is a demand for heat or cooling and the outside air temperature shows a need for it.
• The fan will turn off when the room temperature setting is reached.
• The heating range is from 60 to 70 degrees.
• The cooling range is from 71 to 80 degrees.
• Please keep all items at least 12 inches from your heater to allow air flow.

 
Prucha Hall

• Steam radiation heat.
• The heat in each room is limited by a knob on the steam valve.
• The knob may only turn ½ to ¾ turn from closed to open.
• Your heater may “crackle and bang” when the zone valve opens due to thermal expansion.
• Your knob can only limit the heat in your room when the zone valve is opened, it cannot turn the heat on.
• Please keep all items at least 12 inches from your heater to allow air flow.
• Four rooms do not have knobs: 302, 316, 318 and 334. These are control rooms for ¼ of the building. The Building Automation System monitors these four rooms to control the four zone valves in the basement.
• When the control room is satisfied, the zone is turned off.
• When the control room is below setpoint, the zone valve opens, allowing steam to go to the zone.

 
East Hathorn Hall

• Steam radiation heat.
• The heat in each room is limited by a knob on the steam valve.
• The knob may only turn ½ to ¾ turn from closed to open.
• Your heater may “crackle and bang” when the zone valve opens due to thermal expansion.
• Your knob can only limit the heat in your room when the zone valve is opened, it cannot turn the heat on.
• Please keep all items at least 12 inches from your heater to allow air flow.
• Three rooms do not have knobs: 301, 304 and 325. These are control rooms for ⅓ of the building. The Building Automation System monitors these three rooms to control the three zone valves in the basement.
• When the control room is satisfied, the zone is turned off.
• When the control room is below setpoint, the zone valve opens, allowing steam to go to the zone.

 
Center Hathorn

• Hot water radiation heat.
• The heat in each room is controlled by the thermostat.
• The heating range is from 60 to 70 degrees.
• Cool air from the floor will rise through the heating coil and come out the top louvers by convection, there is no fan inside the heater.
• No heat will come out if the heating valve is closed by the thermostat or the heater bottom or top louver is blocked.
• Please keep all items at least 12 inches from your heater to allow air flow.

 
West Hathorn Hall

• Steam radiation heat.
• The heat in each room is limited by a knob on the steam valve.
• The knob may only turn ½ to ¾ turn from closed to open.
• Your heater may “crackle and bang” when the zone valve opens due to thermal expansion.
• Your knob can only limit the heat in your room when the zone valve is opened, it cannot turn the heat on.
• Please keep all items at least 12 inches from your heater to allow air flow.
• Two rooms do not have knobs: 357and 382. These are control rooms for ½ of the building. The Building Automation System monitors these two rooms to control the two zone valves in the basement.
• When the control room is satisfied, the zone is turned off.
• When the control room is below setpoint, the zone valve opens, allowing steam to go to the zone.

 
Johnson Hall

• Hot water radiation heat.
• The heat in each room is controlled by the thermostat.
• The maximum heat setting is 70 degrees. You may set it lower than that.
• Cool air from the floor will rise through the heating coil and come out the top louvers by convection, there is no fan inside the heater.
• No heat will come out if the heating valve is closed by the thermostat the heater bottom or top louver is blocked.
• Please keep all items at least 12 inches from your heater to allow air flow.

Stratton Hall

• Hot water radiation heat.
• The water temperature is set by outside air temperature.
• The natural convection airflow through the heater in your room is controlled by a manual damper.
• By turning the knob on the front of the heater you either open or close a damper (door) inside the louvers.
• When the damper is open, cool air from the floor will rise up through the heating coil and come out the louvers.
• When the damper is closed or the heater bottom or top louver is blocked, no heat will come out.
• Use a flashlight to look in through the louvers to see if the damper is open or closed.
• Four rooms do not have knobs: 301, 302, 339, 340. These are control rooms for the building.  

 
South Fork Suites

• Temperatures are controlled by the thermostat in each common living space.
• The unit operates whenever there is a demand for heat or cooling and the outside air temperature shows a need for it.
• The fan will turn off when the room temperature setting is reached.
• The heating range is from 55 to 70 degrees.
• The cooling range is from 71 to 80 degrees.
• Air is delivered into every room of your suite at the same temperature.
• The unit will run for at least 30 minutes every 2 hours to circulate the air in the suite and bring in air from the hallway.

General Maintenance and Custodial: Student assistance in reporting maintenance or custodial conditions in our residence halls is essential. If you have concerns regarding maintenance or custodial conditions, please submit a work order.

Elevators: Elevators are available in Ames and South Fork Suites, as well as Crabtree, Hathorn, Johnson and May Halls. If an elevator isn't working, inform Residence Life staff immediately.

Heat: Residents are able to make adjustments to the level of heat in their rooms. If you believe the room is too hot or cold, you should contact residence hall staff. Personal heating or air conditioning units are not permitted.

Lightbulbs: If a lightbulb in a your room burns out, submit a work order to have the light bulb replaced as soon as possible. 

Microwave and Mini Fridge Units: MicroFridge units are provided in most residence hall rooms. The microfridge units have a refrigerator, freezer and a microwave. Separating the unit is considered vandalism and you may be charged restitution for the repair of the unit. It's advised that students defrost their refrigerator/freezer at least once during the academic year. Instead of microfridge units, South Fork Suites include a kitchenette which has a full-size refrigerator and microwave.

Did you know that as an on-campus resident, you have unlimited access to a customized streaming platform that features top movies and shows? And you can access it anywhere on campus, at any time, with no additional cost to you? The platform is available on all personal devices, plus new movies are added monthly to ensure content is always new, relevant and wide-ranging so everyone’s interests are met!

Residents are responsible for removing trash and recycling on a regular basis to maintain cleanliness. Trash and recycling should be placed in the appropriate receptacles located outside each residence hall.

Vending machines are located within each residence hall and accept cash and credit cards. If you experience any issue with the vending machines, contact the phone number located on the machine to address your concerns. You can also work through vending machine issues or refunds at the University Center’s Information Desk.