Refunds

Refund Information

Refund Processing

Credit balances occur when payments and/or financial aid exceeds tuition and fee charges. UWRF requires students to sign up for direct deposit to ensure refund payments are received timely. All students eligible to enroll, will receive an email from noreply-easypath@ecsi.net with direct deposit sign up information, including your Heartland Key. UWRF has partnered with ECSI to provide refunding services.

Students can access the ECSI website to sign up for direct deposit two ways:

Via UWRF email account:

1. Click on the link in the email from noreply-easypath@ecsi.net in your UWRF email account.
2. If you do not have the email from noreply-easypath@ecsi.net, click on Direct Deposit Signup under "Refund" in the Finance section from your eSIS Student Center. 
    

Via Heartland ECSI website:

1. Click ‘Sign In or Register’ in the top right corner of the Heartland ECSI website.
   1. If you have previously created a username and password, use the ‘Sign In’ side.
   2. If you have not previously created a profile, complete the ‘Register’ side to create a new profile.
   3. You will need to enter contact information and security questions for verification.
   4. You will be prompted back to the Sign in or Register Page. Enter the username and password that you created under “Sign in to an existing Profile.”
   5. Select a way to receive a verification code and enter that verification code that you were sent.
2. Select “Connect An Account”
3. Enter your Heartland Key and your UWRF Student W number (with the “W” in front).
4. Wait a moment for the page to refresh.
5. Select “Update Delivery Method.”
6. Under Direct Deposit, scroll down and click “Select” and fill in your banking information.
7. Click “Continue.”
8. Check the “Authorize Box” at the bottom of the page and click “Submit.”
    

UWRF requires all students to sign up for Direct Deposit of Refunds. Notify billing@uwrf.edu if you are unable to obtain a bank account to use for direct deposit of refunds.

Refunds are processed once per week, generally on Wednesdays, by the Student Billing office. Please allow 3-4 business days for the refund to be in your bank account after it has been processed by the Student Billing office.

Refund Schedule for Academic Fees for Drops and Withdrawals

The refund schedule on this page can be used for calculating the refund of tuition, segregated fees and online fee charges based on the session length and time point in the period when the withdrawal or drop occurred. The amount owed or the refund due is based on the total charges rather than the amount paid to date. Classes dropped after the 100% refund period are included in the credits attempted for the term and used for determining tuition for the term.

Changing classes may result in additional charges on your account.

*Refunds are based on total FEES CHARGED rather than amount paid, and are calculated from the beginning of the class session start date, which may differ from the class meeting start date.  

Please note that in addition to the adjustment to tuition and fee charges explained above, Financial Aid may be recalculated for students withdrawing from the university. The university is required to calculate if any Federal Financial Aid, also known as Title IV Aid, needs to be returned for withdrawn students. Title IV Aid is prorated on a daily basis. Students are not eligible for 100% of Title IV Funds until the student has completed at least 60% of the term. Withdrawing prior to that time may mean that the student will have to repay a portion of the Title IV Funds, which may impact the refund amount or amount due to the university. 

Refund of Other Fees

Room and meal plan refunds are prorated by Residence Life and Dining. Please contact Residence Life at 715-425-4555 or reslife@uwrf.edu with room charge questions or Dining at 715-425-4403 or dining@uwrf.edu with meal plan questions.

Special Course Fees are refunded 100% through the first two weeks of the course. Special course fees are non-refundable after the second week. Special refund policies may apply for access codes for online resources. Appeals of special course fees should be directed to the department charging the special course fee.