Emergency and Crisis Situations

EMERGENCIES: Where Do I Go?

• If this is an emergency, call 911.
• UW Mental Health Support 24/7:
  • Call or text 888-531-2142 
  • Student-centered crisis services and emotional support
• 988 Suicide & Crisis Lifeline (Available 24/7):
  • Call 988 (multiple languages available) or text 988 (English only) or use chat feature at 988lifeline.org (English only)
  • Anyone can access this free and confidential service

Medical Emergencies: For medical emergencies, dial 911. 

• Emergency room medical care is provided after clinic office hours at the River Falls Area Hospital.
  • Address: 1629 E. Division St., River Falls, WI 54022
  • Phone: 715-307-6000
  • View map/get directions
  • Campus map
• Emergency room care is not covered by Student Health Services, so all charges for care are the student's responsibility. 
• Students can call the M Health Fairview Clinic-River Falls at 715-425-6701 after clinic hours to speak with a provider.
• Medical emergency on campus guide

In Crisis or Suicidal Now: 

• If you are having suicidal thoughts, you may need help immediately. Take yourself seriously. If your need is urgent, admit it. You deserve to get help and to get it sooner rather than later! If you're experiencing intense emotional distress and need an immediate response: 
  1. Pick up the phone and call Counseling Services at 715-425-3884 or M Health Fairview Clinic-River Falls at 715-425-6701 and make an appointment for an office visit. In crisis situations, Counseling Services can see you on short notice. Be sure to make it clear that your need is URGENT.
  2. Contact University Police at 715-425-3133 or call 911 for immediate response at ANY TIME.
  3. If the mental health crisis you are experiencing isn't dangerous but you wish to talk to someone immediately for assistance about what to do next, call any of the 24/7 help lines:
• 988 Suicide & Crisis Lifeline: a free and confidential service that is available 24/7. Anyone can access the Lifeline by calling 988 (multiple languages available), texting a message to 988 (English only) or using the chat feature at 988lifeline.org (English only).
• National Suicide Prevention Hotline: 1-800-273-8255 
• National Crisis Text Line: Text 741741
• Trevor Lifeline: provides crisis intervention and suicide prevention services to LGBTQ young people. Call 1-866-488-7386.
• Turningpoint: for victims of domestic and sexual violence. Call 1-800-345-5104 or 715-821-8626.

NARCAN:

Opioid Overdose Reversal: 17 Nalox-Zone boxes are installed in residence halls and other high-traffic areas on campus for anyone to use in an emergency. The installation is a partnership with Wisconsin Voices for Recovery.

Victims of Violence or Sexual Assault:

• University Police: 715-425-3133
  • University Police will assess the situation and dispatch appropriate personnel including paramedics and law enforcement. Or you can call 911.
• UWRF Sexual Assault and Harassment resources and services
• REPORT IT: Learn more and/or report something that regards the safety or welfare of you or another member of our campus community.
• UWRF Title IX
• Sexual Assault Nurse Examiner: 715-425-6443
  • Confidential forensic nurse examiner and advocacy response/accompaniment are available through St. Croix Valley SART 24/7 to victims of sexual assault and domestic violence. It is important to be cared for by a Forensic Nurse Examiner within five days after an assault. St. Croix Valley SART provides forensic healthcare, education, protection and advocacy for victim survivors of sexual violence. 
• Campus Victim Advocate (CVA): 715-425-3293 (at Student Health and Counseling Services) or call directly to Turningpoint at 715-425-6751 or 1-800-345-5104 (24/7 Hour Crisis Line)
  • Provides advocacy and direct outreach/prevention services to UWRF students, faculty and staff who have experienced sexual assault, harassment, dating/domestic violence and stalking. The CVA is located in 318 South Hall. The CVA is provided through an agreement with Turningpoint for Victims of Domestic and Sexual Violence.
• Turningpoint: 715-425-6751 or 1-800-345-5104 (24/7 Hour Crisis Line)
  • Victim advocates are available to provide support and information about the legal and disciplinary options for dating or domestic violence, stalking, sexual assault or sexual harassment.  Provides safety, support and services to victims and survivors of sexual assault and violence.
• UWRF Counseling Services: 715-425-3884
  • Free and confidential service for students provided by licensed mental health professionals. Students who are not feeling safe will be seen immediately during business hours. Located in 254 Rodli Hall.
• UWRF Student Health Services: 715-425-3293
  • Covers the cost for certain health services for students at the below locations. 
  • Pierce County Reproductive Health: 715-425-8003. (STD testing and treatment, emergency contraception, urine pregnancy testing, etc.)
  • M Health Fairview Clinic-River Falls: 715-425-6701. (STD testing, emergency contraception, urine pregnancy testing, etc.)