About Us

Education:

• Ph.D., The Florida State University, Tallahassee, FL, Marketing, 1995

Courses Taught:

• Consumer Behavior
• Internet and Direct Marketing
• International Marketing
• Marketing Research
• Principles of Marketing
• Principles of Marketing for Marketing Communications Majors
• Services Marketing
• Special Topics in Marketing

Publications:

• Articles in Journals
  • Kilic, O., Miller, D., & Vollmers, S. (in press, 2011). A Comparative Study of American and Japanese Company and Brand Icons. Journal of Brand Management.
  • Miller, D. W., Kilic, O., & Vollmers, S. M. (2010). A COMPARATIVE ANALYSIS OF KOREAN & CHINESE COMPANY AND BRAND ICONS. International Journal of Business Research.
  • Vollmers, S. M., Miller, D. W., & Kilic, O. (2010). An Analysis of Hospital Brand Mark Clusters. Journal of Hospital Marketing & Public Relations, 20 (2), 87-99.
  • Vollmers, S., Vollmers, A. C., & Kilic, O. (2010). Quest Research Explores the Hog Production Industry. Journal of Critical Incidents, 3.
  • Kilic, O., Miller, D., & Vollmers, S. (2009). A Comparative Analysis of Chinese & Japanese Company and Brand Icons. Journal of Asia Pacific Business, 10 (3), 221-237.
  • Vollmers, S. M. & Vollmers, A. C. (2009). Profit or Product Safety: An Ethical Showdown. Journal of Critical Incidents, 2.
  • Vollmers, S. & Vollmers, A. C. (2009). Reliable Trailers. Annual Advances in Business Cases, 29.
  • Vollmers, S. M. & Vollmers, A. C. (2008). RACU: Building a Campus in Moscow. Journal of Critical Incidents, 1, 53-60.
  • Vollmers, S. M. & Vollmers, A. C. (2008). Starlight Ice Cream Novelties. Annual Advances in Business Cases.
• Articles in Proceedings
  • Miller, D. W., Kilic, O., & Vollmers, S. M. (in press, 2012). A Comparative Analysis of Korean & Japanese Corporate Brand Icons. Association of Collegiate Marketing Educators Annual Conference.
  • Vollmers, S. & Vollmers, A. C. (2010). Quest Research Explores the Hog Production Industry. Society for Case Research Annual Conference.
  • Vollmers, S. & Vollmers, C. (2009). Perfect Pigs, Inc. Society for Case Research - Summer Case Writing Workshop.
  • Vollmers, S. & Vollmers, C. (2009). Profit or Product Safety: An Ethical Showdown. Society for Case Research Annual Conference.
  • Miller, D., Kilic, O., & Vollmers, S. (2009). A Comparative Analysis of American and Chinese Company Brand Icons. ATLANTIC MARKETING ASSOCIATION 2009 ANNUAL CONFERENCE.
  • Vollmers, S. & Vollmers, A. C. (2008). J-Mark Trailers. Society for Case Research Summer Workshop, 30th.

Education:

• Ph.D., Istanbul University , Istanbul, Turkey, Marketing, 1992
• M.S., Istanbul University, Istanbul-Turkey, Marketing-Statistics, 1988
• B.A., Istanbul University, Faculty of Business Administration, Istanbul-Turkey, Business Administration, 1986
   

Courses Taught:

• Business to Business Marketing
• International Study Tour for Business & Economics
• Marketing Strategy
• Principles of Marketing
• Principles of Marketing for Marketing Communications Majors
• Retail Management
• Sales Effectiveness
• Special Topics in Management (MBA)
   

Research Interests:

• Distribution Channels
• Sales Management
• Relationship Selling
• Marketing Strategies
• Retail Management
• Consumer Behavior

Publications:

• Articles in Journals
  • Kilic, O., Miller, D. W., & Vollmers, S. M. (2011). A Comparative Study of American and Japanese Company Brand Icons. Journal of Brand Management.
  • Miller, D. W., Kilic, O., & Vollmers, S. M. (2010). A Comparative Analysis of Korean and Chinese Company and Brand Icons. International Journal of Business Research, 10 (5), 157-166.
  • Vollmers, S. M., Miller, D. W., & Kilic, O. (2010). An Analysis of Hospital Brand Mark Clusters. Journal of Hospital Marketing & Public Relations, 20 (2), 87-99.
  • Vollmers, S. M., Vollmers, C., & Kilic, O. (2010). Quest Research Explores the Hog Production Industry. Journal of Critical Incidents, 3.
  • Kilic, O., Miller, D. W., & Vollmers, S. (2009). A Comparative Analysis of Chinese & Japanese Company and Brand Icons. Journal of Asia-Pacific Business, 10 (3), 221-237.
• Articles in Proceedings
  • Kilic, O. & Yolac, G. (in press, 2009). An Investigation of Factors That Effect Sales Peoples' Customer Orientation: Further Findings from Turkey. Houston Conference in Selling & Sales Management, April 02-04, 2009 Houston, Texas.
  • Miller, D. W., Kilic, O., & Vollmers, S. (2009). A Comparative Analysis of American and Chinese Company Brand Icons. ATLANTIC MARKETING ASSOCIATION 2009 ANNUAL CONFERENCE.
• Paper Presentations
  • Kilic, O. & Yolac, G. (2009, April). An Investigation of Factors That Effect Sales Peoples' Customer Orientation: Further Findings from Turkey. Houston Conference in Selling & Sales Management, April 02-04, 2009 Houston, Texas, Houston, Texas, United States of America.

Honors / Awards:

• 2008: Beta Gamma Sigma Honor Society.

Education:

• Ph.D., Marketing, University of Illinois at Urbana-Champaign (UIUC)
• M.S., Applied Statistics, University of Illinois at Urbana-Champaign (UIUC)

Education:

• Ph.D., Georgia Southern University, Logistics and Supply Chain Management, 2023
• M.B.A., ABV-Indian Institute of Information Technology and Management, Operations Management, 2018
• B.Tech., ABV-Indian Institute of Information Technology and Management, Information Technology, 2016

Publications:

• Conference Presentations
  • Mishra, I., Ellis, S. C. “Relational Governance in the Virtual Work Environment”. Annual Decision Sciences Institute Conference, Atlanta, 2023
  • Mishra, I. “The Dilemma of Virtual Learning: A Comparison of Teaching Approaches in the COVID-19 Era”. Annual Decision Sciences Institute Conference, Houston, 2022
  • Mishra, I. “An Integrative Framework of Components and Antecedents of Transactive Memory Systems”. Annual Southeast Decision Sciences Institute Conference, Jacksonville, 2022
  • Mishra, I. “An Active Learning Approach for Teaching in the COVID-19 Era”. Annual Decision Sciences Institute Conference, Online, 2021
  • Mishra, I. “Supply Chain Integration of Online Meal-Kit Delivery Services and Omnichannel Grocery Retail”. Annual Decision Sciences Institute Conference, Online, 2020
  • Mishra, I. “The Role of Tangible and Intangible Capital in Determining Future Firm Performance”. Annual Southeast Decision Sciences Institute Conference, Charleston, 2020
  • Mishra, I., Ellis, S. C. “An Integrative Framework of Components and Antecedents of Transactive Memory Systems”. Annual Decision Sciences Institute Conference, New Orleans, 2019
  • Mishra, I. “The Influence of Learning Types on Human Error Propensity”. Annual Southeast Decision Sciences Institute Conference, Savannah, 2019

Professional Certifications: 

• Certified in Production & Inventory Management (CPIM), Parts 1 & 2, Association for Supply Chain Management, August 2020
• Six Sigma Green Belt Certification, Indian Statistical Institute, April 2017