Frequently Asked Questions
We’ve compiled a list of frequently asked questions for student veterans and families. Explore this page to learn more or contact veterans@uwrf.edu with questions.
Once you have completed your application and it is processed and approved, you will receive a Certificate of Eligibility (COE). Please submit the COE to the Military Veteran Resource Center for certification of your enrollment to the VA.
- Because most schools start at about the same time, we are generally overwhelmed with enrollments at the start of a semester. It takes us about 10 to 12 weeks to process an enrollment during those times. Please be patient. We will process all of the enrollments in order by the date received. If you try to log into the Web Automated Verification of Enrollment system (WAVE) system and either cannot log in or see that your record has not been updated from last semester, we have not processed your current enrollment.
- If you are receiving benefits based on your status as a service person, veteran, or reservist, you must verify your enrollment at the end of each month in order to receive benefits. Benefits are paid after each month of school is completed. Verification can be done beginning the last day of the month by using our Web Automated Verification of Enrollment system (WAVE) or by calling toll free 1-877-823-2378 and using your touch tone phone. Both of these services are available 7 days a week, 24 hours a day. If you are receiving Post-9/11 (CH33) or Dependents Educational Assistance (CH35), benefits are sent automatically at the end of each month with no action required on your part.
The answer depends on a few variables:
- Undergraduate: full time is 12 credits during the fall and spring semester* and nine credits during the summer semester.
- Graduate: full time is nine credits during the fall and spring semester* and five credits during the summer semester.
*This is for the 14-week semester. This does not include the 3-week interim term. However, since there are nonstandard terms for some courses (ex. 1st seven weeks, 2nd seven weeks, 10 weeks, etc.), it is best to contact the Military Veteran Resource Center and review your schedule with a team member to determine what your rate of pursuit will be.
- To transfer schools, individuals receiving benefits under the Post-9/11GI Bill (Chapter 33), MGIB-AD (Chapter 30), MGIB-SR (Chapter 1606), or individuals receiving benefits under the Dependents Educational Assistance Program (Chapter 35) will need to submit a “Request For Change of Program or Place of Training” to the Regional Processing Office. Both forms can be submitted at the VA website. For Service Members/Veterans or dependents, click here.
- Print off or save a screenshot of your confirmation submission number for your application
- Once you receive your Certificate of Eligibility bring a copy to your school’s veterans office.
National Guard Grant Tuition Reimbursement forms may be submitted to the Veteran Resource Center at any time during the semester. They are held until grades are posted at the end of the semester before processing and sending to DMA. Forms MUST be submitted NO LATER than 90 days after the end of the term.
In order to certify your classes for federal benefits, you need to make sure the classes you are taking at the second school will count as credit toward your degree at UW-River Falls. Contact the Military Veterans Resource Center for instructions on how to get courses at another school certified.
If you’re receiving the Montgomery GI Bill Active Duty, MGIB – Selected Reserve GI Bill (Chapter 1606), you can verify your attendance online through the Web Automated Verification of Enrollment (WAVE), or call the toll free Interactive Voice Response (IVR) telephone line at 1-877-VA-ECERT (1-877-823-2378).
- If you fail a class you will receive a “punitive grade,” and this will negatively affect your GPA. However, because the grade you received counts toward your graduation progress (and you did not meet the passing grade), you will not be required to repay any money back to the VA.
- In addition, because you did not meet the passing grade requirement you may take the class again and have the VA pay for it. However, too low of a GPA can impact your financial aid or ability to use VA Education Benefits.
- If you withdraw from a course, you need to notify the Military Veteran Resource Center right away. A withdrawal from a course can affect your VA benefits and/or create a VA debt. Please email veterans@uwrf.edu if you have any questions about this.
Yes. Any changes to your enrollment must be reported to the Veteran Resource Center. This is so we can update your certifications to the VA. This helps in preventing VA debts.
Contact veterans@uwrf.edu as soon as possible.
No. Any veterans' benefits paid under any law administered by the Department of Veterans Affairs (VA) should not be reported as income to the Internal Revenue Service (IRS).
Veteran Services
Monday-Friday 7:45 a.m.-4:30 p.m.